How RBS Group Fights Fraud and Protects Customers
How do you protect 19 million banking customers from fraud? RBS Group uses Nuance voice biometrics technology to quickly detect fraud attempts coming into its call center, and disrupt organized crime activities across all its customer engagement channels.
Download this case study and learn how to use voice biometrics to get a clearer view of customer and fraudster behavior, so you can keep genuine customers protected and take the fight to the criminals who are targeting accounts.
