Former Global Head of Identity at JPMorgan on Customer Identity
Convenience and security are both critical as your customers traverse from one stage to the next of their journey with your brand. Customer identity is at the intersection of security and convenience - it can make or break either side of that equation. When security often comes at the cost of convenience, how do you build a customer journey that achieves the convenient-security paradox?
View this webinar OnDemand to join Richard Bird, Chief Customer Information Officer at Ping Identity as he:
- Defines the areas where identity intersects with your customer journey;
- Discusses how to secure your registration and sign-on process, protect customer data and privacy, and build extraordinary multi-channel experiences that your customers will love;
- Demonstrates how to strike the ideal balance between convenience and security.