Digital Account Opening Security StudyHow Do Financial Institutions Create a Secure Process for Digital Account Opening?
Opening an account digitally - either online or through a mobile device: It's how the majority of your customers want to start their relationship with you, and it's where you want that relationship to begin. It's efficient, cost-effective and a necessity in today's a "digital first" culture.
But how do you verify the identities of your new customers? How do you prevent fraud when signing up a new customer? How do you ensure that your onboarding process is both secure and reasonably friction-free? And by the way, what is a "reasonable" amount of friction that customers will tolerate before abandoning the application process or your institution altogether?
These questions are among those to be answered in this Digital Account Opening Security study. Participate in this survey below and help determine:
- The state of security in the digital account opening process
- How organizations are achieving both a secure and efficient customer experience;
- Which automated tools are helping institutions to bolster their defenses and verify identities in the digital account opening process?