Infosecurity Europe 2023 , Infosecurity Europe Conference , Security Awareness Programs & Computer-Based Training

Gamification Can Make Security Training Fun

Webhelp CISO on Interactive Tools for Cybersecurity Awareness Training
Simon Newman, CEO, Cyber Resilience Centre for London
Ivan Milenkovic, group CISO, WebHelp

In a bid to revolutionize information security training and make it more engaging and memorable for employees, Ivan Milenkovic, group CISO at WebHelp, advises firms to adopt gamification and interactive content in corporate training to make it more accessible and memorable for employees.

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In a rapidly evolving cybersecurity landscape, the traditional compliance-based training approach remains inadequate. Ivan urges organizations break free from outdated check-box exercises and invest in more modern methods that leverage interactivity.

"Gamification is the key," Milankovitch said. "We live in an era where everything is quick and dynamic, and training must keep pace with that. It's time to move beyond dry PowerPoint slides and embrace interactive content that appeals to employees."

In this video interview with Information Security Media Group, Milenkovic also discussed:

  • Board buy-in for interactive training;
  • Avoiding overemphasis on shiny tools;
  • A holistic approach to security.

As cybersecurity leader for the European CX/BPO market, Milenkovic has played a pivotal role for the past three and a half years at WebHelp. He has over 20 years of experience as an InfoSec leader.

About the Author

Anna Delaney

Anna Delaney

Director, Productions, ISMG

An experienced broadcast journalist, Delaney conducts interviews with senior cybersecurity leaders around the world. Previously, she was editor-in-chief of the website for The European Information Security Summit, or TEISS. Earlier, she worked at Levant TV and Resonance FM and served as a researcher at the BBC and ITV in their documentary and factual TV departments.

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