Ransomware gangs are employing "customer service" agents to field victims' queries in an attempt to maximize their illicit profits, according to security firm F-Secure, which describes the encounters of someone posing as a victim.
The new "No More Ransom" portal is designed to emphasize that police and security firms are doing whatever they can to disrupt ransomware gangs, as well as to help more victims get their data back for free, says Intel Security's Raj Samani.
In light of the surge of ransomware attacks in the healthcare sector this year, security risk adviser John Pironti of ISACA offers in-depth technical advice on preparing for - and reacting to - such attacks.
FireEye has dealt with more disruptive data breaches over just the past year than it has since the company was founded 12 years ago. Charles Carmakal, vice president with the company's Mandiant forensics unit, shares tips for handling a breach.
How low will ransomware go? New malware - dubbed Ranscam - demands bitcoins to unlock files, but in reality they've already been deleted, researchers warn. As always when it comes to defending against ransomware, preparation pays.
An individual claiming to be the hacker who posted four healthcare databases on the dark web reveals some of his tactics. We take a close look at the risks posed to one affected clinic, which faces a ransom demand.
With ransomware attacks surging, all organizations should ensure they have an enterprise backup and disaster recovery plan in place, and eliminate all unnecessary, outdated or disused applications and services running on endpoints and servers, says ESET's Mark James.
Ransomware, regulations, botnets, information sharing and policing strategies were just some of the topics that dominated the "International Conference on Big Data in Cyber Security" hosted by Edinburgh Napier University in Scotland.
The section chief of the FBI's Cyber Division says "the FBI does not condone payment of ransom," in part because it enables criminals to victimize others. Instead, the bureau continues to urge all potential victims to get their IT house in order.
What could be worse than a ransomware infection? How about getting infected by "torture ransomware" that uses a sadistic puppet to taunt you, slowly deleting your encrypted files while increasing the ransom demand until you pay?
Multiple hospitals from Hollywood to Germany have been hit recently by ransomware attacks. It's a reminder that no organization is immune to outbreaks of malware that's designed to forcibly encrypt all data stored on PCs and servers.
Buoyed by massive illicit profits, cybercriminals have continued to refine their ransomware attacks, including updating their crypto techniques to foil decryption tools, encrypting file names and threatening to leak stolen secrets.
The prices for stolen payment card data and other cybercrime products and services on Russian underground forums continue to fall. But the cybercrime ecosystem is more automated, effective and robust than ever, Trend Micro reports.